Ordering: We have an online store for retail orders. However, if you want to order in larger quantities, you may send us an enquiry with your requirements and we will get back to you with prices or more details as required by you.

Delivery Times: Based on your order size and ordered items, we will provide you an estimated date of delivery.

Shipping options: We can offer various shipping options for you to choose from like Post or express couriers like UPS / TNT / DHL. Since we ship large quantities all year round with these couriers, we receive discount on their shipping charges, we happily transfer those discounts to our customers to help them save on shipping. For larger orders, we also use Air freight or Sea (Ocean) freight delivered to your nearest port.

Returns: Our experience helps us provide hassle free quality products. However, for any manufacturing defect, we accept returns and will replace your item. The item must be returned in its original packing. Returns should be shipped back to us within 7 days of delivery. Return shipping and associated costs to be paid by the customer. Returns should be made through a trackable shipping method.

Payments: By Bank wire transfer. Details will be shared on request. All payments are required in advance.

Duties and Taxes: All applicable duties, taxes and associated costs arising outside of India are to be paid by the customer.